EDA THESSALONIKI-THESSALIA S.A. was founded in 2017, acting as Operator of the Natural Gas Distribution Network within the geographical areas of Thessaloniki Prefecture and Thessaly Region, as laid down in the Ministerial Decisions No. Δ1/Γ/Φ7/11819/29.08.2000 (OGG Β’ 1086) and Δ1/Γ/Φ7/11818/29.08.2000 (OGG Β’ 1087), according to the provisions of the laws in force.
In particular, the above activities include the construction, maintenance, operation, management and general usage of the Natural Gas Distribution Network in the aforementioned geographical areas. Said activities are specified in the Distribution License and the natural gas Distribution Network Operation License.
The PUBLIC GAS CORPORATION S.A. (DEPA) participates by 51% and the foreign strategic investor company (ΕΝΙ) participates by 49%, and is also in charge of the management, in EDA THESSALONIKI-THESSALIA S.A.
The company was founded as a result of the liberalization of the market through the granting of the right to choose a gas supplier for Industria and domestic customers and the functional separation of companies holding a distribution license or managing the gas distribution network.
EDA THESSALONIKI-THESSALIA S.A., given the challenges the energy sector faces in the recent years and in the context of the rapidly growing needs created in the light of the liberalization of the specific market, sought a modern international Customer Relationship Management solution that would contribute to effectively address the following business challenges:
To meet the above requirements, EDA THESSALONIKI-THESSALIA S.A. selected Data Communication, (DC) based on its vertically integrated experience in this market. Energy Dynamics Accelerator, an Integrated Sales, Service & Marketing Management dedicated to Power and Natural Gas industries, has been selected. It is noted that this solution, which DC has developed on the Microsoft Dynamics 365 and Microsoft Dynamics NAV platforms, has been distinguished for its specialized functionality while taking advantage of the platform's productivity and innovation structural features as well as the best international practices (IMPACT Bite Awards 2016 & 2018).
Within the framework of the project, the following were implemented: