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Dynamics 365 for Energy

Data Communication’s award-winning solution for the needs of energy companies

A 360˚ software solution for the electricity and gas industry, developed on Dynamics 365 for Sales & Marketing (CRM) platform as well as on Microsoft Dynamics NAV. By incorporating innovative features and specialized functionality it fully meets the needs of energy companies, whether they are Energy Suppliers or Network Administrators. At the same time, being a fully customizable solution, it offers unlimited flexibility and scalability.

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Boost your business competitiveness

Respond promptly to the challenges of the liberalized energy market. Invest in an integrated Customer Relationship & Business Management solution and gain full control of your business operations. Reduce complexity and gain access to best practices of gas and electricity industry. Automate the entire Sales cycle from customer’s application to the final contract.

Focus on your customers

Offer your customers an upgraded service experience. Boost automated, faster and more efficient service procedures without their physical presence being necessary. Offer them personalized service adding value to any interaction.

Simplify your daily tasks

Microsoft's familiar interface minimizes training time and helps boost user adoption. Personalized screens and data views based on user role enable your employees to achieve full productive results right away and perform complex tasks easily.

Get access from everywhere

Manage your data any time you want, from any device. Access data through Web or Mobile client (iOS, android, windows). For even more efficient management of your organization's day-to-day operations leverage Dynamics 365 for Energy seamless integration with Microsoft tools (Office 365, Microsoft Power BI Outlook, SharePoint).

Feel secure

Rely on a maximum security platform designed with a unique Microsoft security approach, and in full compliance with the European GDPR regulation, ensuring that your business data will remain protected and confidential.

Invest in a flexible solution

Keep control of your business with a flexible solution, open to future extensions. Start with the functionality you need today and gradually turn on new modules and features according to your business evolving needs.

Reduce costs

Upgrade your organization’s digital infrastructure with a strategic investment that contributes to efficient targeting and rationalization of resources. Rethink costs, take advantage of automated workflows and maximize your productivity and profit. To reduce costs even further, move your data to the cloud and avoid investment, maintenance and upgrade costs.

Unique Microsoft Dynamics 365 capabilities

Developed on the world-leading Dynamics 365 platform, Data Communication’s Dynamics 365 for Energy provides:

Top Customer Relationship Management capabilities through the full adaptation of the localized version of Dynamics 365 for Sales (CRM)
Integrated Marketing automation & Loyalty suite, Social Media Listening
Unique Enterprise Management capabilities through the localized version of Microsoft Dynamics NAV on Azure (ERP)
Digital document and signature management
Network and external partner management (resellers or engineers)
Advanced integration capabilities with the organization's or third party systems

Real-time reports

Take advantage of the seamless integration with Microsoft Power BI and make the right decisions. Convert your data into useful insight, analyze and visualize real-time data through advanced dashboards available on any device. Boost decision makers with high reliability analysis beyond conventional reports.

Tailored to your needs

Leverage the system’s adaptation capability -easily, quickly and at low cost- to your organization operations and special needs; through popular development tools, widely accepted technologies, and open interoperability standards with third-party systems.

Available on Cloud and on Premise

Choose the means of deployment that better suits your needs. Dynamics 365 for Energy is available on cloud, hosted on Azure, and on premise, on your organization’s servers.

Data Communication’s expertise in energy sector

Of the largest ISVs in Greece operating in the Greek software market since 1987
Extensive vertical expertise in energy market & strategic partnerships with energy players, such as Zenith, Heron, EDA Thess, We
Certified knowledge of Microsoft Dynamics solutions with an extensive experience of 200+ MS Dynamics implementations
End to end solutions that best fit your needs and integrate processes, resources and business partners
Microsoft strategic partner since 2004: "Microsoft Gold Partner" for the promotion and support of Dynamics 365 solutions and a "Certified for Microsoft Dynamics (CFMD)" partner for the development of vertical market solutions, based on the Microsoft Dynamics NAV & Dynamics 365 (CRM)

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